Insight · Essay

Understanding Data In Your Organization

Discover how to use your company's data to ensure better decision making, sounder reporting, or even data monetization.

Four pillars supporting a sustainable data organization

Organizations are always trying to get the most out of their data to ensure better decision making, sounder reporting, or even data monetization. But what does that even mean? How do you know if you're doing right?

This article is the beginning of a series that is meant to be a jumping-off point to better understand your data ecosystem. This is a wholistic view of data; we are not merely looking at the data itself, but the treatment and sentiment toward data across the organization. It is essential to consider all these factors when trying to build a sustainable data organization.

The Four Pillars of a Data Ecosystem

Interconnected data ecosystem components

Data Quality

Data Quality refers to the accuracy and precision of your data. Is the data being input properly? Is there high enough coverage on data fields to trust the data? Good data quality is essential in order to know that insights drawn from this data can be trusted.

Data Freshness

Data Freshness refers to whether or not data is available where and when you need it to be. It is also used to assess the fit of the tools and processes to the business needs. Practically, we will recognize these as the cadence of data input and data refreshes as well as the reliability of processes and tools.

Data Culture

Data Culture refers to the way that people in the organization interact with data. Who is able to interact with it? How do they feel about it? How do they speak about it? This is critical to understand if employees are willing and interested to work with data or if increased education and discussions are required to improve adoption of healthy data practices.

Data Outcomes

Data Outcomes refers to an organization's main goal for their data. Is it a revenue driver? Does it dictate decision making? Do they need it for fundraising? These questions will indicate how data is being used now, but also potentially areas for it to grow.


As you can see, these go far beyond just a remodel of the data warehouse or a redesign of data inputs. It is important to view all these factors because ultimately, even if the data is perfect, if employees do not use it to make decisions and drive outcomes, you will not be able to get the most out of your data.

In future articles, I will dive deeper into the questions we can ask to better understand these four pillars and how they are working in your organization — follow along for more!

Published Article: https://www.brcommunity.com/articles.php?id=c070

The Author
Vanessa F. Lam

Vanessa F. Lam

Principal, Business Rule Solutions, LLC

Vanessa is Principal of Business Rule Solutions, LLC (BRS). She specializes in building data-driven organizations where operations and leadership understand and trust the data, treat knowledge as a resource, and use it to make day-to-day and strategic decisions.

Previously, she worked at Mastercard as a Manager of Business Insight and Productivity and at Optoro as a Manager of Business Intelligence. In these roles, she created educational tools for the organization, fostered data communities, and ensured people used data responsibly.

Vanessa is a frequent speaker at conferences worldwide, including Enterprise Data World (EDW), Building Business Capability (BBC), Data Governance & Information Quality (DGIQ), Tableau User Group, Predictive Analytics World, and others. Her popular articles on data and knowledge are published regularly in the Business Rules Journal, The Data Administration Newsletter (TDAN), and others.

She holds a Masters of Computer and Information Technology from the University of Pennsylvania and a B.A. in Economics from the Wharton School. She was named a top influencer to watch in 2021 by IIBA.

Vanessa Lam is Principal of BRS, specializing in building data-driven organizations. A frequent speaker at EDW, BBC, and DGIQ, she holds a Masters from the University of Pennsylvania and was named a top IIBA influencer in 2021.

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